Consumers, executives don’t see eye-to-eye on AI-powered customer service, survey shows

While majority of consumers prefer human support over the phone, only 10% of executives plan to prioritize the service ...
The Caledonian-Record

BigPanda Partners with ServiceNow to Extend ServiceNow with Advanced Event Intelligence and ...

BigPanda, the agentic IT operations platform for enterprise IT, today announced a new partnership with ServiceNow as an elite Build Partner, the highest level of partnership within the ServiceNow ...